SA Health Library Service FAQs

Answer

The SA Health subscription to Techstreet provides access to all Australian Standards, however the platform also includes a range of standards from other publishers, including ISO Standards, that can be accessed on request.

In this FAQ:

• Requesting access to an ISO Standard or other standard not published by Standards Australia
• Viewing & accessing requests 

Request access to an ISO or other standard

To request access to a standard that does not fall within our subscription:

1. Login to Techstreet and search for the standard.
2. The search results are set up so that initially they only show standards that fall within our subscription. You will need to update your search results so that they include standards that fall outside our subscription. To do this, either click on the option to View Unsubscribed Results, or deselect the On Subscription filter in the left-hand column.
   
3. Once you have found your desired standard, click on the standard number to view the Document Details record
4. Once on the Document Details record, scroll down (if required) to the availability table.
   
5. Look for the Secure PDF or PDF option and click on the Request button with the cart icon.
6. Your request will now be submitted for review and a library staff member may get in touch to learn more about your requirements.

Viewing open requests & accessing your standard

You can view your request at anytime:

• Login to Techstreet
• Click on your name to view your account details
• Click My Orders in the left hand menu
• Click on Awaiting Approval. 

Once the review process is complete, you will receive an email letting you know whether your request has been approved. If it has been approved, you will be able to access the standard as follows:

• Login to Techstreet
• Click on your name to view your account details
• Click on My Downloads in the left-hand menu.

Assistance and further information

For questions about standards or Techstreet please contact the library.

Related FAQs

• How do I obtain an Australian Standard (AS)?
• How long will my downloaded Australian Standard remain accessible on my computer?     
• I can download my standard, but I cannot open it in Adobe Acrobat.