FAQ

Q. I can download my PDF, but I cannot open it in Adobe Acrobat


Answer

This commonly occurs when your browser is set to open PDFs in a new browser window instead of in Adobe Acrobat. In Chrome, you may see the following error message: 

 

You can change your Chrome settings so that it automatically opens PDFs in Adobe Acrobat: 

 

1. Click the 'three dots' menu in the top right corner of Chrome: 

 

2. Select 'Settings' from the dropdown menu: 

 

3. Select 'Privacy and Security': 

 

4. Select 'Site Settings':

 

5. Under 'Content', select 'Additional Content Settings': 

 

6. Select 'PDF Documents': 

 

7. Select 'Download PDFs': 

 

PDFs downloaded in Chrome will now automatically open in Adobe Acrobat, or your default PDF reader (if different).

If you have any questions on accessing standards, please contact the library.  

 

 

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  • Last Updated Nov 06, 2023
  • Views 439

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